Effortless Attendance and Messaging

Explore the functionalities of two game-changing features in CampDoc / SchoolDoc with our webinar on 'Effortless Attendance and Messaging.'

Learn the ins and outs of streamlining attendance tracking and enhancing communication seamlessly.

Join us to discover expert tips and best practices for maximizing the potential of both attendance and messaging features. Elevate your efficiency and communication strategies with CampDoc / SchoolDoc!

Learning Objectives

After attending this webinar, learners will be able to:

• Utilize the Attendance feature to best suit their specific needs
• Know how to use the Messaging features to improve communication with families

00:04: Well, good afternoon everybody at least to my East Coast 00:09: friends and I'm sure the rest of you will have an afternoon here in a couple of hours. 00:13: So welcome. Glad you're here with us for today's 00:17: feature webinar out of the gate. 00:20: Would love to find out how you found out about today's webinar. 00:24: We've got to pull that'll pop up. 00:26: Did you find out from our support site or email? You got a few options? 00:30: So so that'll pop up and let us know helps us know what's working and how 00:34: How to best communicate to you also and while you're filling that 00:38: out I just want to say welcome. My name is Phil and I am the client training manager 00:43: here at docnetwork and I've been here for about six years 00:47: and today I am being joined by my 00:51: friend and colleague Patrick everybody say, good morning or 00:55: good afternoon Patrick Patrick. How you doing? Oh 01:00: quite. Well Phil here. It is. Forgot to unmute. 01:03: Ya doing quite well, thank you. Happy Tuesday to everybody. 01:07: My name is Patrick and I'm a client success lead here at docnetwork. 01:09: I've been here just over five years actually last week was my 5 year 01:13: anniversary here. So yeah, hopefully we'll label will be able to show you some fun 01:18: things today about our attendance feature and whatnot and help some people out. 01:21: Absolutely. Absolutely fun fact about Patrick, by the way. 01:25: His birthday is in fact on st. 01:29: Patrick's Day so Patrick just celebrate his birthday Patrick, please confirm. 01:33: This is true for those who are thinking I'm making this up. 01:35: It is true. As a matter of fact. Yes, my parents are the ones that took 01:40: advantage of the opportunity to name me Patrick, although yeah, 01:44: I have friends born on the same day that are not named Patrick says only my parents who 01:48: jumped on the opportunity. Yeah, like 31 now feels like 01:52: that up there. But yeah, well, thank you for the shout out. 01:55: Absolutely. They say 30s or the new 20s, but it's only 30 year old. 01:59: So say that so well any way yeah awesome 02:03: and I definitely misled you all. Thanks for filling out that poll the other this 02:07: pole here wanting to know what brought you here today. 02:09: Are you want to learn about attendance? Are you want to learn about messaging or hey, you know what? I want 02:14: to learn about all of the above. So yeah glad glad 02:18: you're here for today's webinar. This is great Patrick. 02:21: I have our work cut out for us here. 02:23: So and yet as we see a bunch of you joining in I Bruce 02:28: got to To Bruce and many other friends at ac&a Tri-State 02:33: last week. So it was good to see you and many others as well. 02:37: My friend Gabby's behind the scenes right now. 02:39: Those of you heading to a CA New England, make sure to look up Gabi here 02:44: at the end of this week. So I just wanted to make sure to give the shout out there. 02:47: So so let gabino in the chat if you'll see her there so cool. 02:51: Hey for those of you maybe it's your first time joining us or it's been you've been a little rusty, 02:57: you know, it's been a minute since you've shown up. Ooh these webinars. 02:59: Let me give you a few quick heads up for you. 03:03: So number one. I just want to remind you all I 03:07: always love to start with the why why why campdoc? Why schooldoc? Maybe 03:12: it was you or maybe it was a predecessor at your organization came to us at 03:16: some point and said, hey, we need some help collecting forms 03:20: and information and safety and medical information and all of that and 03:25: you all have great different. As 03:29: you work with friends like Bruce working with Girl Scouts and we have the scouts 03:33: available. Our Scouts are on here and YMCA friends. 03:37: We've got University friends. We've got faith-based organizations and nonprofits 03:41: and you all have a different Mission you're working on ultimately 03:45: you're serving students and you're serving their families you're serving the participants 03:49: in your organization. It's our job to help make their experience with your organization 03:54: as safe and as seamless as possible, so they're creating memories Only 03:58: the Good And of memories though, so that's that's where we come in. 04:01: So yeah, looking forward to helping to reinforce some 04:05: of that today additionally when it comes to 04:10: our webinar. We all know we all attend these things right? They're all 04:14: different so you can throw questions and answers 04:18: Down Below in the Q&A box. 04:20: You can always use the chat as well the queue a helps us to keep them organized 04:24: a little bit better and we can answer some behind the scenes and some some 04:29: Pull up and say hey Patrick, let's address this question that just came in. 04:32: So additionally have 04:36: your phone ready. We're gonna have some QR codes along the way so 04:41: to participate with those you just want to have your your phone available 04:45: and that will pull the question up right on your device. 04:48: Additionally if you have two screens and it's easy for you. 04:52: I'd encourage you to pull the app up that way you can 04:56: follow along easily. As we're 05:00: talking as we're going through things you can you can follow 05:04: along well, so and right before I get to the agenda. 05:08: Let me give you a few quick definitions. 05:11: You're going to hear Patrick and myself say certain things today. 05:13: It's part of our verbiage and sometimes we forget that not everybody speaks our verbiage 05:17: so a couple of those things know that docnetwork is the parent company of 05:22: campdoc and schooldoc. So some of you are here and you are campdoc 05:26: organizations and some of you are here your schooldoc. 05:28: Can your chain or your schooldoc organization, all of 05:33: those are interchangeable? So don't panic if you hear something said that 05:37: isn't necessarily your organization. 05:39: Additionally, we say participants or Campers or students. 05:43: Those are all interchangeable as well. 05:46: And the other one that definitely we like to highlight is the app 05:50: when we refer to the app. That's our application our software but it's not 05:54: it's not the app on your phone. So don't panic that like, oh no, 05:58: I don't have Something downloaded that I that I should so, alright. 06:02: Just want to make sure you've got you've got awareness there. 06:07: Cool. Well, let's take a look. 06:09: I think we've got either our agenda or learning objectives here. 06:12: Yeah. Here's the agenda. We're going to go through welcome and introduction Patrick. 06:17: I would say we're doing that part really well wouldn't you? Yeah, we're crushing 06:22: it so that yes. 06:24: All right, after this we're going to move on to the learning objective. 06:28: What's our end goal for today's today's webinar? Additionally, 06:33: then we'll move on to check-in. And attendance, I'm sorry. 06:37: What's that? Where are they different? Yes, they are Patrick's going to educate 06:41: you check-in and attendance and then we'll go to the audit feature within 06:45: that check-in and attendance module. 06:48: Then we're going to talk about the messaging and that should say message will talk about 06:52: both text message and email message. 06:55: Pardon me and then we'll give you some some resources and we'll wrap things 06:59: up cool. So let's take a look at Agenda. 07:04: Sorry objectives. So after attending this webinar 07:08: today you as the learner will be able to utilize the attendance feature to best 07:12: suit your specific needs. It's pretty straightforward as far as check in 07:16: and check out but some of you using it differently than others. 07:20: And so we want to make sure that you can use it to the best of your capacity and then 07:24: finally know how to use the text and email messaging feature to improve 07:28: communication with families. So so those are our objectives 07:32: Patrick or keeping it pretty straight. Forward with just two objectives today. 07:36: Do you you feeling up for the challenge would you say I'm ready? 07:40: Let's do this always up for a challenge. 07:43: I mean it's kind of you know, it's kind of what you're here for today, right? So and 07:47: we did just a few minutes ago asked. 07:50: Hey, do you anticipate using both check-in and attendance and 07:54: look like the majority of you are saying hey, I'm here for both today. 07:57: So so glad that you guys are here. 08:00: These are two features to be honest. I think they're underutilized and sometimes 08:04: When people do jump in sometimes there's confusion. 08:07: So I'm glad you're here for this but we do here often 08:11: people go. No, I had no idea I could do all of that within the system. 08:15: So I'm glad you're here for this today. So all right, by 08:19: the way, just as a as a as a pat on the 08:23: back. So, you know, you got some credibility to Patrick's one of our CSL. 08:27: He oversees several pods several teams. 08:30: He's been here almost as long as I have your in your approach. 08:34: In the six year mark wouldn't is that right five and a half years just passed five. 08:37: Yeah just passed five. So so yeah, so you've got you're in good hands today. 08:42: And so keep the questions coming. So Patrick with that said I'm going to toss it your 08:46: way. Okay. 08:49: Thank you Phil very much. Appreciate it. 08:52: So today we'll get started by talking through what trusted contacts are. 08:56: So the way that your participants can be checked in and out of our system 09:00: is typically through a trusted context. We want to show what that part looks like for your 09:04: participants. So let me go ahead and share my screen and we can Dive Right In. 09:08: Okay. 09:11: So as you're sharing that and just realized I should set us up this 09:15: way as a disclaimer. The attendance is 09:20: may not show up on your end. 09:22: If it's not if it's not enabled so afterwards, 09:26: you may want to talk to your team. I suppose 09:30: I didn't give that heads up in that kind of does matter for this whole thing. 09:33: So, yeah, if your attendance feature is not enabled in your account 09:37: just contact us at amas. Any time on the client success team and we could have Thalia 09:41: update things accordingly in your account. 09:44: So one of the ways that you can tell that it is enabled is if your participants 09:48: are seeing this trusted contacts option, right? So when someone is logged 09:52: into campdoc, there's a number of options right register for a session fill out your health forms 09:56: make a payment towards an account, etc. Etc. 09:58: Today. We want to prep our child for a 10:02: seamless drop-off and pickup process, right? So, how do we do that? We can add 10:06: a trusted contact for our Friend out a lie here. 10:10: So let's go ahead in Ali doesn't have any trusted contacts right now. 10:14: So it's simple enough for us to just add new contact here. 10:17: You can enter a name. 10:20: So, let's see John Atkinson. 10:23: I suppose would be fine. 10:25: Just got my caps lock on and 10:30: then we can certainly enter any email address associated with 10:35: them. So John at Camp Maybe People 10:39: 24 that test is perfectly valid 10:43: their ads are personal email and then 10:47: any kind of a phone number for them as well is 10:51: very helpful and then you can add a trusted contact, right? So some of our organizations 10:55: require a photo to be uploaded. 10:58: So if if we need some kind of a photo ID for the parent 11:02: John in this instance, I'm you can see a little bit of a red outline around this bubble. 11:06: It wants me to upload a photo that's That is not required but it's 11:10: something that we can enable in your account. 11:12: So, please let us know if that's something that you're like enabled. 11:15: But from there you can easily save a trusted contact once the picture is uploaded 11:20: or if that's turned off right like this. 11:22: So it's very easy for a participant to add trusted contacts into the system 11:26: at any time. Again, this is what we call the landing page. 11:29: This is the first page when someone logs back into their campdoc account. 11:33: It is through the trusted contacts option at the bottom that they could populate the 11:38: information. for the attendance feature Awesome. 11:42: That's great. Patrick. One question that comes up often and it's probably better we 11:46: address this now as opposed to people later coming back. 11:51: What do you say? How do you answer when someone says well didn't they already fill out their 11:55: emergency contact information? Is that the same? Does that already below 11:59: over do you want to touch base on that one? Yep, very good question. 12:02: So a lot of our organizations will ask in their health profile various 12:06: questions, like emergency contacts, right? So if we look at Ali, it's a 12:10: fake profile. Today's there's nothing filled out but a lot of organizations 12:14: collect info parent/guardian one parent Guardian to emergency contact the short 12:19: answer to Phyllis question. Like Hey, we're collecting this in the forms. 12:22: Why do they have to fill it out again? This is not the information that populates 12:26: our attendance feature. Our attendance feature is based on the data that is 12:30: input into the trusted contacts module. 12:33: So even if someone enters their information for an emergency contact, here 12:37: are system essentially makes no assumptions that they should be Allowed 12:41: to pick up the participant from their program or anything like that. 12:45: So it was a design decision to separate that out into its own section. 12:50: Right? So instead of in The Help forms, we put it in its own trusted contacts 12:54: section. Whereas you could add any trusted contacts that would otherwise be picking 12:58: up the participant and it helps populate the data in the attendance feature 13:02: from there. Yeah. That's great. Good answer there Patrick and sure 13:07: enough here is the second most popular question I get about this. 13:10: This is From both Bruce and symantha, essentially, 13:14: can we do this on the back end can we as staff or a provider add 13:18: a trusted contact for the family's very popular question 13:22: here. Yeah, it is a good question. So at this time no, you 13:26: cannot input a trusted contact on behalf of a participant 13:30: but you can still check them in and out and that's something that we'll get into very shortly 13:35: here. We have something enabled that is allows you to bypass trusted 13:39: contacts. Whereas if I wanted to check people in and out that got 13:43: off a bus as an example. I'm not going to list a parent Guardian for every 13:47: kid getting off the bus. I can check them all in and bulk so you can still check people in 13:51: and out but no you cannot add a trusted contact on their behalf 13:55: at this time. Yep, great and and good call out there for the universal 13:59: contact and symantha and Bruce. I will say to you and I'm sure others of 14:03: you are wondering this to be honest. It's a relatively new feature for 14:08: us. So we've had attendance now for several years, but we are Um, it's 14:14: been fully released out into the wild. And what is that Patrick last two years last 14:18: year. So so we're thinking we're still on the front end of evolving 14:22: it and I think these are things that we are hearing. 14:25: So I'm I'm that's not me promising. 14:28: Hey, guess what that's going to change in in the next week. 14:32: That's me saying. Hey, we're taking input and feedback talk to your team. 14:36: If there are features regarding this that you're interested in because our team is always looking to 14:40: to Pand and you know, how do we make this this product 14:44: as strong as possible would you say that's a good way to address that there Patrick? 14:49: Yeah. We are always constantly collecting feedback on the feature. 14:52: So if there's anything we go through today and our answer is no you can't do X Y 14:56: and Z with the feature. Let us know how you feel about it. 14:58: Let us know what you think and that's something that our product team very much values. 15:02: It's kind of funny our timing on this feature. 15:04: It released like going right into covid. 15:07: And so we you know, the times feature was ready to check people. 15:11: In and out and then all of a sudden Camp didn't need to check people in and out. 15:15: They were mostly virtual. I was having so so there's kind of a feedback delay, 15:19: right? So the future is while it was available hasn't really been used all that heavily 15:23: out in the wild, but for the last I'd say two years like you said Phil and so we're still 15:27: improving it and taken things from there. 15:30: Yeah. That was a good. Yeah just inside baseball there. 15:32: That was it was going into what wound up being our covid 15:36: year that I think that was the year. We were going to we had some trial groups all set 15:41: up symantha. So we got it said everything back on it. 15:43: So we've been playing catch-up on learning that so yeah great great question. 15:47: So cool. 15:50: So let's keep moving here. 15:54: Oh, we do have a quick slide. Oh, we want to take a look at where 15:58: we're going to rank curious. For those of you who've been using it ranked 16:02: the average number of trusted contacts that you typically 16:06: see you'll see this pop up here. 16:09: There's a QR code on the top. Left rank, the average number 16:13: of trusted contacts that you typically see because honestly, hey a lot of 16:17: times it's one or two. Sometimes there's carpools involved. 16:20: Sometimes there's four or more and and Patrick while 16:24: they're putting their answers in what would 16:28: I guess first off are there limits to the number of trusted contacts we can put 16:32: in and what do you say is common that you tend to see a lot. 16:37: I usually see one or two. It's usually parent guardian and maybe up grandma 16:41: grandpa and uncle that kind of thing. So three isn't super uncommon 16:46: but my understanding is no there's not actually a limit on the number of 16:50: trusted contacts. Correct me if I'm wrong. I've never seen a limit hit on 16:54: it. So any one that can fill I guess needs 16:58: to pick up the participant can presumably enter their information. 17:02: Am I wrong about that? No, I mean that would be my 17:06: that's my assumption as well that you know again, 17:10: I know We have a lot of people who do it for carpools. 17:14: And if the subdivision has a carpool that we're you know, maybe I have several 17:18: parents in there. So yeah, and it looks like we're kind of split evenly unless 17:22: a lot of you aren't playing along and we only have like three people answering we 17:26: see you know, 122 seems to be the the front-runner so very 17:31: cool. Very cool. Well good. Thanks for filling that out. 17:34: And Patrick will will keep things moving 17:38: here Rebecca. I see your question. I'm not ignoring it. 17:41: Allah will send my answer here in the chat for you. 17:43: So Patrick you want to take over here at 17:48: let's walk through checking. Sure do. 17:50: Yep. So Phil you could see my screen. 17:53: I assume we're on the check-in page. 17:56: The list Builder looks like it perfect. 17:58: So this is the attendance feature, right? If you navigate on the left 18:02: hand side amongst the various features in campdoc or schooldoc. 18:05: One of them is attendance if I simply click on that takes us to this page right 18:09: where we have our list builder men. You will be familiar with a lot of the conditions 18:13: in the list Builder from your actual list Builder page, of course, 18:18: which is found under profiles and reports. It's a great way to filter for your participants 18:22: on any demographic basis or whatever. 18:25: So suppose. I wanted to view people of a certain age a certain sex any 18:30: one part of a certain session. So this is one of the more popular suppose. 18:34: I'm only worried about checking in and out my campers instead of my staff 18:38: right? I can further limit my list to just campers. 18:41: Right, it looks like two staff members dropped off. 18:43: So very easy to filter a list on this page. 18:46: You can even save lists on the page as needed as well. 18:49: So that next time you log in there found under your safe list option, but 18:53: this 212 profiles represents the number of participants that are attending 18:57: today, right? So if I attend a session that started on March 19:01: 18th, Monday and goes through this Friday, then I of course would show up in this list. 19:05: I'm in an active session and so you can easily of course filter the list and then 19:09: view your Unless so here is where you 19:13: can see all of our wonderful participants, right? And so these are the people who 19:17: needing to be checked in or out based on their attendance 19:22: status, right? So all these people are attending today. 19:25: You can actually see with a green circle any one who has checked in 19:29: to campdoc and the gray Circle indicates that they are not 19:33: checked into campdoc. So if I were to click on somebody, let's let's use 19:37: Daniel here. So here's where you can see. 19:41: Our trusted contacts actually. So here is Uncle Buck and mother Susie 19:45: you can see that those are the two trusted contacts that the 19:49: actor family had input into campdoc so that you 19:53: know, when one of the two of them picks up their participants, you 19:57: can easily check them in or out based on who showed up to pick them up this 20:01: Camp Maple office staff. So we're using a fake account called Camp Maple 20:05: this represents your Universal contact. 20:08: So if I have a participant that has an input Any trusted contacts 20:12: into campdoc that yeah, I can find one. 20:15: There we go. Here's Pablo no trusted contacts and campdoc. 20:19: I as a camp Maple staff member can still check them 20:23: in or out very easily by clicking on the camp Maple office staff 20:27: and checking them in or out of course. 20:29: This person is already checked in so it's asking if I'd like to check them out of 20:34: campdoc, right? And so that's where you can see all of the different participants 20:39: in campdoc if you Wanted to quickly like 20:43: we had mentioned earlier check. A lot of people in are a lot of people at it once maybe 20:47: an entire busload of kid gets trapped off. 20:49: You can actually bypass the trusted contacts process, right? So the typical 20:53: process is I click on a kid. 20:55: I indicate who dropped them off or pick them up and check them in one at a time. 20:59: If it's a we got a lot of people all at once you can bypass that process to 21:03: speed things up. So suppose. I wanted to check in a lot of people rapid fire. 21:07: I could click check in and it automatically filters our list. 21:11: Our only the participants who have not been checked in. 21:14: I can then select a few of them, right they get highlighted green and then it 21:18: asked me to check in for participants, which I will do right now. 21:22: When you bypass trusted contacts, it assumes that the universe will contact 21:27: check them in right? So in your audit records, you'll be able to see that the camp 21:31: Maple office staff check those for participants in today the 21:35: same thing with checking people out. If you filter for check out, you've got all the people with the green circle. 21:40: Let's let's Check out a few of our kids here. 21:43: How's Allen and Allen a lemon and Jaimie Allen are getting 21:47: checked out. So you can easily hit check out to participants in the same story is true. 21:52: You can do them in bulk right then and there. 21:57: Cool. So yeah, the check-in part is 22:01: more or less conclude. We went through checking people in and out one at a time. 22:05: We also utilize trusted contacts and bypass those trusted 22:09: contacts for checking people out in bulk. 22:12: And then even back on the original page. 22:14: We had filtered the list for just our campers and you can even get more granular 22:18: right? If you want only the camp Maple session for campers, 22:22: you can do something like that as well. So we went through filtering the list and And 22:27: everything from there, so I think we're on to attendance as 22:31: our next portion. So nice move us forward. 22:34: Yeah, let's pause real quick there. 22:38: Thanks for walking us through that and and just as an example as 22:42: to how we were saying that we take feedback and kind of 22:46: adapt as we go. I know when season one when we had this we 22:51: did not have what Patrick just showed where you can check in and bulk 22:55: and so oops were saying hey, I don't care who 22:59: and I and the universal contact as well. Maybe that's what maybe that's what it was where 23:04: we were saying, you know, what a bus drops off kids. 23:06: I don't care how they got here. I only care how they left and so we created 23:10: that kind of bulk check-in feature and that Universal contact 23:14: feature after this was released already. 23:17: So that's just an example as to how we're kind of learning with the tool and 23:21: what providers are needing at the same time Patrick 23:26: a couple questions. Here that I thought would be useful kaleem asked 23:30: Ken more than one person use this at the same time Patrick. 23:33: So maybe you know, why our day camp we've got to check in over 23:38: here on the north end of the building and on the south end of the building. 23:41: Can we have more than one person in there at the same time? Yes, you most certainly 23:45: can have more than one person in there in the same time if two people 23:50: are trying to use the attendance feature at the same time what 23:54: we have usually seen in my experiences. 23:56: Hey, Why check-in people for location a write me 24:00: and this person so that usually and we could you 24:04: know, help point you to some resources as far as setting up your providers, but 24:08: we've helped a lot of our organization set up their staff. 24:11: So it's like hey, you're you're in charge of location a you only see those participants 24:16: and so you'll be checking those people in or out while the people over at location B are 24:20: checking in and out the location be people so ultimately any wind up with 24:24: a scenario where there are quite a few people in there. 24:26: Checking participants in and out and our app can absolutely accommodate for that for 24:31: sure for sure. And let's see Brian asked the 24:35: question. I know no Gaby just answered it but it may be helpful for everyone to see Patrick. 24:39: Can you pull up your participant list real quick? And we can answer Brian's 24:44: question and while he's doing that sorry 24:48: the attendance participant gotcha. 24:52: Somebody asked and sorry. I lost the name I think was Britney. 24:55: Is there an additional cost? To get this feature and so 25:00: there could be confusion because years ago it was but now it's part of the in the new contract 25:04: pricing is just included so it may not be turned on but you just need to talk to your 25:09: team member to have that enabled. So there's no additional cost to attendance. 25:12: So so Patrick Brian asked those grey 25:16: boxes under someone's name in our demo Camp here. 25:19: We see a lot and so that would lead someone to think. 25:21: Oh, man. There's all these boxes of what are those? Why are they showing up here help? 25:26: Yeah, yeah. So these are actually what we call tags in campdoc. 25:30: So you can basically assign a piece of data to any of your participants 25:35: for any reason that you'd like and so in this example, it looks 25:39: like they're part of certain bus assignments color groups 25:43: or activity groups, right? So if we look at our friend Danielle there in 25:47: bus assignment for right so we created a tag and tagged all of our people in 25:51: bus number four so that we know you know, who's getting off 25:55: bus number 4 its kind of Nice to be able to see those labels when you're checking 25:59: people in and out when bus number four pulls up or same with the green color group. 26:03: So I'll actually switch over for any one that's curious. 26:06: You can create and edit tags at any time. 26:09: These are in your general settings. And so if I assign all people all the people to 26:13: a certain bus or color group or an activity group or a cabin says suppose 26:17: when we're checking people in that we need to send them straight to their cabin to unload their 26:21: stuff. It's kind of nice to know which cabin they've been assigned to write. 26:24: So with that in mind. Have it in the attendance feature 26:28: where people are labeled with their cabin upon arrival. 26:31: So it's easy to check them in and send them to the right cabin accordingly. 26:36: Perfect. Great great job there. 26:39: And yeah tags is a fantastic feature. 26:42: We're not talking much about it today. We will on Thursday at our webinar then but 26:47: men, this is another great example as to why you would want to use tags 26:52: for sure. So great. Alright, so Patrick we talked about check-in 26:56: and check-out now this is attendance and and maybe to set 27:00: it up. Can you help us differentiate? What's the difference between check-in 27:05: and attendance and We see a lot of groups using that what does that look like? 27:09: Sure. So the best way that I think about checking in and out versus 27:13: attendances checking people in and out is pretty self-explanatory. 27:16: It's when someone arrives I want to you know, Mark or 27:21: update my ledger or my database such that we know that they're 27:25: checked in right? So when someone shows up or is leaving they can get checked 27:29: in suppose. You've got a sizable can't property or a school with 27:33: many classrooms or whatever. So it's one thing to check people. 27:36: Hey, they arrive to our camp property great. 27:38: How about them attending various activities all throughout your property? Right? Maybe 27:42: archery is one thing that they go to versus the lake they go swimming 27:47: at or whatever. There could be a number of different locations on your property. 27:50: So that's where taking specific attendance can be helpful. 27:53: So what you can actually do is Dive Right In if we go to our attendance 27:58: feature starts, very similarly write very much has the same 28:02: look and feel as the check-in and check-out but here we can set a 28:06: It's types, right? So this is an optional part of our system. 28:10: So you can still use the attendance feature just to check people in or out the kind 28:14: of like Phil said that's where we find the bulk of its usage is just 28:18: we need to know when they leave and when they show up great for those other organizations 28:23: that need to be maybe document things a little bit further suppose. 28:27: I am taking taking 28:31: attendance for the afternoon activity that we have planned right so 28:35: I can select Tendons type of afternoon activity and do my participant 28:39: list and so here's all the people this will only show those that have been checked 28:43: in right? So you have to check someone in in order to take attendance. 28:47: Of course, that makes sense because what are they attending if they're not on your property 28:51: any way? So here's our friend Danielle that we've been picking on a little bit suppose. 28:54: I click on Danielle I can mark this participant as attending 28:58: right? So if I hit okay. There we have Danielle 29:02: marked as attending the afternoon activity, right? 29:06: So if I were to actually let's add a few people. 29:10: How about the Adams kids and and then Nancy will come 29:14: to so they're all attending the afternoon activity. 29:17: You can see they're all checked in if you were to go an audit then so 29:21: one day we need to pull up the records of who attended what when and where and 29:26: at cetera for each of our participants. 29:28: Let's go ahead over to the audience. 29:30: Audit and will continue to pick on Danielle here. 29:33: You can actually select Danielle and there is now a 29:38: paper trail for them having attended the afternoon activity, right? So 29:42: we checked it looks like the last time the participant 29:46: was checked in with a week ago and that's preparing for this demo. 29:49: That's totally fine. But today right because money that camp for 29:53: a week. Yeah. It's been there for a while. 29:56: Yeah, it's a good check on her. It took a took her a while to get 30:00: to the afternoon. Any activity, but you can then see it here. 30:02: So the check-ins are going to be the right era the check-ins to left Arrow any thing 30:07: they attend in between right when they're checked in such as the afternoon activity. 30:11: It will list that it will date it time stamp it and it'll even indicate who checked 30:15: them in right? So in case you needed to audit that for whatever reason 30:19: hey who all was at the one o'clock swimming activity, if you're keeping up 30:23: on this feature and constantly taking attendance as you go then that's a 30:27: paper trail that you now have in campdoc via the the attendance 30:31: feature Awesome. 30:35: This is good. The audit is it I 30:40: think Patrick as we go in this both the attendance 30:44: and audit. I think it's fair to say or probably lesser. 30:47: No or lesser used aspects of the the 30:51: check-in feature. Would you agree? Yeah, I would say 30:55: that like we said earlier checking people in and out has been kind of the main focus for 30:59: more severe organizations, but certainly Taking 31:04: attendance for certain activities or locations. 31:07: They attend or whatever while lesser use still has its its 31:11: its use cases right its functionality. 31:13: And so like you said, it's not as frequent as just checking people in and 31:17: out, but you can get more detailed as to what they attend when they attended in case 31:21: that paper trail is valuable. Yeah, for sure and Natalie Natalie. 31:25: Just ask a question. Maybe this is worth a pause place 31:30: for me to remind a few things. So number one we mentioned at the beginning if You can't see 31:34: the attendance feature one option is your team. 31:36: Your organization does may not have it enabled yet. 31:39: Now that being said, it's also possible. I was messaging with someone earlier. 31:43: Their organization has attendance enabled 31:47: but their particular provider role or permissions may 31:51: not incur may not include those. 31:54: In fact that person they have view only access. 31:56: So there's a few options there. So if you don't have that access if 32:00: you're not the primary provider for your account, You want to talk to your 32:04: team to say hey, I need some superpowers here. 32:08: So as Patrick showing you you can see that attendance taking and attendance auditing 32:12: so it could be that your your permissions are set at none even 32:17: view is going to limit you and Gaby did put it in the chat and 32:22: we'll Circle back to this at the end one thing about this. 32:26: With the attendance and Patrick you may have addressed this earlier is 32:31: you have to have active participants in the session. 32:33: I know a lot of times organizations want to get in and test the 32:38: check-in feature. They want to play and that sort of thing. 32:42: Unfortunately. You can only do that when you have live participants in the system. 32:46: So for our demo Camp right now can't Maple we have sessions live, 32:50: right so we can play and test we didn't have any sessions live when Patrick 32:54: did that that attendance Filter nobody would show up. 32:58: So so keep that in mind. Now I can step back to this at the end. 33:03: Our training team is actually been building sandbox accounts for those that 33:07: are interested because there's this feature and re Mar feature 33:11: that you have to have live participants. 33:13: And because what's the point of doing attendance if they're not actually here, right? And 33:18: so my team is happy to talk to you about sandbox options 33:22: if you want your team to get in there and play but you're limited. 33:25: That's that's an And Patrick there may be some other options to that you 33:29: guys help organizations with as well. Is that right? Yeah. 33:32: So to quickly illustrate Phil's point, we have over 1,200 people 33:36: registered across all of the camp sessions when I go into the attendance feature to check 33:40: people in you can see there's only 214. 33:43: That's because these are the people that are actually attending on this given day the lovely 33:47: March 19th. So that is why there's a little bit of a discrepancy 33:51: between the list it this only shows the people that are attending that day Phil is correct. 33:56: If there's like there's probably some appetite or demand 34:00: out there to hey, I want to get started using this before our season starts right that 34:04: way when an entire busload of kids pulls up. 34:07: I'm ready. I've practiced I know what to do that kind of thing. 34:10: So, yeah, please reach out to us. We have a few ways that we can get you set up and and playing 34:14: around with this feature and we'd be happy to do so for you and your team absolutely 34:19: absolutely. Well. Let's follow up here with another slide. 34:22: I'll get your phone ready and we're going to grab a QR code. 34:26: Here and we want to know where this question came up and we've 34:30: had a few of you asked it. Do you have more than one provider taking 34:34: attendance? Maybe you have a few people who are rotating through 34:39: taking turns. Do you have more than one provider? Maybe you have a few 34:43: locations at once. So how many providers do you have taking attendance? 34:47: Theoretically when all goes well and everyone shows up how many 34:51: providers do you have taking attendance at one time is just a couple. 34:56: All four to five and I'm I was curious about this one here because 35:00: I suspect it's going to it's going to range. 35:04: So awesome. 35:07: Those of you who said four to five at out of curiosity. 35:11: Would you mind throwing in the chat are those four to five at the same time or 35:15: those just for 25 people you've trained and then they rotate as the main point 35:19: of entry so + 5 + same thing. 35:22: So this is a super helpful. 35:25: I Rebecca Glad we got your work in there. 35:28: I know you sent that to just us but sometimes I just read out loud. 35:31: So any way awesome. 35:34: Okay, so Colleen so same time. We have multiple people several different entry 35:38: points. So yeah, this attendance feature is going to work great for you. 35:40: And I think it was Colleen who asked hey can these people be doing 35:44: it in multiple places and again to Patrick's answer? Yes, they 35:48: can grab, you know, some tablets and some computers and you're 35:52: good to go at the same time when they enter camp and that each unit. 35:56: Yep, that makes sense there Christina. Thank you. 35:59: Awesome Patrick. It's cool to see I don't know if you've done site visits 36:03: in a while, but one of the things that sometimes we get the opportunity to do is site visits where 36:07: our we can go on to property and it's cool to 36:11: see things in the wild. So we're used to playing with attendance in our office. 36:16: Some of you guys are like, yep. They seen Kristine has answered same 36:20: time when they enter camping at each unit is just cool to for us to 36:24: think about seeing how that's used. Currently from organization organizations. 36:29: So Awesome, cool 36:33: Patrick. We talked about we talked about 36:37: on it. Oh now we're transitioning from attendance 36:41: and check in and all of that stuff. 36:44: We're going to switch to messaging here in the last 25 minutes of our time together. 36:48: So, you know what? Let's throw one more pull up there and 36:53: that poll question that we have for you. 36:56: You don't have to use the QR code. Have you used this any Message 37:00: feature in the app before so either no I haven't or yes. 37:04: I've just used email messaging. 37:07: Yes. I've used text messaging. Yes. 37:09: I've used email and text messaging. So once that pull pops up go 37:13: ahead and send us. 37:17: Let's see. Let us know here stuff 37:21: sharing. Let me I'll help this poll show up. 37:25: You know what I know why the polls not showing up because 37:29: As may not oh, here we go. 37:33: No. Here we go. 37:36: I've labeled it differently. So I'm gonna I'm gonna how 37:41: about that? Can you guys see that now? Yeah, very cool. 37:44: So it says how long have you been using campdoc schooldoc? And 37:49: apparently, that's not the right question right there. 37:51: Have you used send message? You know what Patrick is just, you know, wasn't 37:56: my best moment creating that poll? So so if 38:00: you're no you fell, you know, you haven't used messaging or just email so 38:04: far. I don't have anybody who's used the text messaging. 38:08: So that's good too. Good to know. 38:11: We have some about a quarter of you of use the email messaging Again, by 38:15: the way, I'll set us up before we go into before 38:20: we jump into this again messaging you have to have those 38:24: permissions that role properly set up for 38:28: you in the account. So if you don't see some of the stuff Patrick showing that's because someone 38:33: doesn't want you sending messages and and I'm just saying maybe you're that person who 38:37: sends forwards all the time. Maybe, you know, maybe 38:41: it's about it some self-reflection not maybe not. 38:44: I'm sure you just use got missed Patrick take it away before 38:49: I keep babbling. Okay, 38:57: happy to take it away from you Phil. No problem. 38:59: So here we're back in our noise everybody else that you took it away. 39:03: Ha ha all this while you're doing great Phil. 39:06: So here we are back in our main list of profiles, right? This is of course 39:10: found by clicking profiles and reports. Right any profiles here is the feature 39:14: that we call the list Builder now this place directly into the send 39:18: message feature because this is essentially determines everyone that we want to send 39:22: a message to so you start here. 39:25: It starts with some basic conditions where the registration type is participant, 39:30: right? So, what does that mean? Are they a provider in your account? Are they a participant in your 39:34: account? Or are they just a profile that's never really been designated as any 39:38: thing 99 out of 100 times. 39:40: What's most valuable is to see all of your participants and then profile status 39:44: isn't passed right? So what does that mean? They are either current or future right. 39:49: They are either attending now or in the future this simply filters 39:53: out the people who have attended in years past. 39:55: Your default view is basically showing current and upcoming participants 40:00: is the simplest way to put it and so suppose. 40:03: I have a message to send and it's really for a very unique group 40:07: of people. It's actually for Session 1 only so what you can do is add 40:11: a condition or a filter there the terms are somewhat synonymous and 40:16: you can use the group select condition. Like I said earlier, this is one of the more popular ones 40:20: and you can of course scroll or type. But if I type session one of 40:25: Camp maple Leave 2024 there are 220 four-part 40:29: profiles. Right? So our list went down from 1200 something profiles 40:33: just down to 24 because these are the ones that I need to message and oh, 40:37: let's actually get a little bit gray or what if we needed to let any one with 40:42: an allergy know that hey we're going to one of the participants 40:46: brought peanuts on accident to the camp and we're sorry we're a peanut-free 40:50: camp, but we want to tell all the parents that this happened right? So hopefully this isn't you but 40:54: you can you know Any one that has a food allergy of any kind, 40:59: right? You can actually filter your list and your 224 drops 41:03: just 29 profiles, right? So the list filter directly impacts who 41:07: you are messaging when you ultimately navigate at the top of 41:11: your screen to the send message feature. 41:13: So we've got our list of nine profiles that we want to message. 41:16: We click Send message and this is where we can start 41:20: composing our message. So there's a few things with this page that are a 41:24: little bit fun, right we Actually create a template. 41:26: Is this the kind of message to in my example? Hopefully not it's the kind of message 41:31: would send often but if this is the kind of message that's like hey every 41:35: other week or so. I reach out to my participants to remind them to 41:39: pack a toothbrush or you know, bring a map. 41:42: Right? We've got a map of the campgrounds. Be sure to bring it. 41:44: Whatever that message. Let's why are we only reminding toothbrushes every 41:48: other week Patrick are you that's a very good question feel like that's fair. 41:53: The even number weeks have it all figured out. 41:55: Okay. Whatever, right? Yeah. So what we can do is hit manage 41:59: templates and actually create a template, right? So this is the toothbrush 42:04: to Phil's point the toothbrush template I any way please bring 42:09: a brush Etc. 42:11: And so you could type out your message and what you can do is save it as a template, 42:16: right? What's also cool is if there are other staff members in your 42:20: campdoc account other providers as we call them who will be sending a similar 42:25: message. They're participants. What you can do is check the little box to share this 42:29: with the other providers so that it's very easy for them to 42:33: pull up the message on their own. But yeah, I'll go ahead and hit save new template 42:39: and I know what I did I can fix that later. 42:41: But nonetheless that is where you would save a template and when you go back actually to 42:45: the send message feature all of the different templates show up 42:49: right here. So if we had saved one for the food allergy in the past, 42:54: you can actually click that and You can see how the message populates 42:58: right then and there it makes it very easy to you know 43:02: type out your message. You can also upload an attachment to any 43:06: of your messages. So if you're sharing a packing list, like we said or anything like that that's 43:10: this is a pretty good place to upload any PDF attachments and 43:14: click Send now Patrick. 43:18: How is this different from the sorry? Go ahead fellow. 43:20: Maybe I maybe I interrupted too soon real quick. 43:25: Do you want to mention the reply to and the yeah, and who 43:29: those emails come from? Yeah. 43:32: So the reply to is it will populate with 43:36: the provider who is sending the message. 43:39: So in my case, this is my email with campdoc. 43:43: So it will pre-populate that I can actually change the reply to to 43:47: any of the other providers that are listed in your organization's setup 43:52: tab. So every year your organization updates their Formation to 43:56: list their primary providers via the setup tab when you're getting 44:00: ready to set things up for the upcoming season, if any email listed 44:04: on this page as a reply to to your message is not the correct one. 44:08: You may just need to work with us to get your setup tab updated. 44:11: So please reach out. Should you have any questions but that can be done in the setup tab, but 44:15: to Phil's original question, you know, who does this email come from? It actually comes 44:19: from a very standard docnetwork no reply 44:23: email right? It's just Actually, it's notifications at campdoc 44:28: or schooldoc that calm as I recall correctly is the exact email and 44:32: those are one-way email addresses, right? If someone hits reply 44:36: and tries to email us back at notifications set campdoc.com. 44:40: We're not going to get that email. So that's why we set a reply to write if they hit reply 44:44: in the email. It can go to the correct Provider by establishing 44:48: that when you're sending your message. Cool 44:54: now Patrick, what's the difference between the send message email 44:58: feature and the send text feature not a heck of a lot actually 45:03: so you can filter your list in the same exact way and 45:07: go to the send message feature and you'll just select text feature instead. 45:12: Here's where you can type up your text message to any of your participants 45:16: and go from there. Now, you'll see actually that this 45:20: organization has 4990. 45:22: Nine tokens remaining. What does that mean? It means every single tax 45:27: that I send on an individual basis cost one text 45:31: token. So if I message five different parents with the same 45:35: text message, I know it's one message, but that is sent to five different 45:39: Foams. So that would cost five texts tokens in your 45:43: campdoc account. Right? And so if you wanted to go 45:47: ahead and start using the feature, it's very easy. There's a button right there to purchase some 45:51: tokens. So I as an operator can purchase SMS 45:55: tokens to all that to say we have various token packages that are available. 45:59: So please if you have any questions about our token pricing or anything like that each 46:03: token is 15 cents per token. 46:06: So if I send a message to 10 people you can expect that it's 50 cents 46:11: to do so, of course if you purchase more and more tokens, which 5000's 46:15: pretty high number there are various discounts and what not according 46:19: to that. So yeah if there's any questions, of course About how this 46:23: feature works or anything like that. Please let us know but essentially it works very much 46:27: the same way as the email feature you would just be sure to select text and craft your message 46:31: right there and send when using this feature. 46:35: That's great Patrick. I was talking to somebody at ac&a Tri-State last week. 46:39: We were talking about this feature and they were super curious. 46:43: How long does it take to set up and like do I buy take tokens ahead 46:47: of time? What about if I run out and what if I buy way too many, can you 46:51: help us out there? Yeah. So good questions. 46:54: These texts tokens never expire, right? So if I purchase 1000 46:59: text tokens because I have all these wonderful Ambitions of texting my participants 47:03: I'll season and then I don't end up. 47:05: Using them all they will very much carry out into next year and the following year and 47:09: forever until until the end of time right there tokens. 47:13: Never expire so long as you use campdoc or schooldoc in 47:18: the future. So yeah, it's very easy to purchase the tokens and then they never expire 47:23: so and then as far as getting the feature up and running contact 47:27: your client success team if you go in and you notice hey, the text feature is enabled 47:32: in my account. That's actually totally normal. 47:34: We usually only enable it. By Request only, so just please request 47:38: that you have it enabled and we're happy to turn that on for you and get you started 47:43: accordingly. And Amy asked the question too, and 47:47: I want to address that and it was just hey just to clarify text cost money 47:51: is that right now? And you know, my answer in the chat was yes, it does and 47:55: and obviously, you know our encouragement. 47:57: I mean use the text for whatever makes the most sense to you, but typically what we 48:01: see is most organizations are communicating through email and that sort of thing 48:05: the I you know, you can communicate through text as much as your heart 48:10: desires but a lot of organizations use it for quick 48:14: last minute up. It's or emergency information. 48:16: Right? We're here in Michigan. And so, you know during the summer 48:20: we can get some bad storms. And so maybe it's just a message to comfort 48:25: parents to say Hey, you know know the storm went through everybody's doing well, 48:29: you know, everything's still on schedule for pickup or hey we 48:34: have construction on Main Street. 48:37: Please do pick up this afternoon over here, right? So it's those sort 48:41: of things that text message is really ideal for For again, 48:45: keeping keeping in mind. This is going to the user on the account, you 48:50: know, and they they do have to when they fill out their user 48:54: information. They do have to say that they're interested 48:58: in receiving texts are team can help you send out a communication piece 49:02: to all of your families when you start utilizing it and they can 49:07: say and it can say hey we're going to start using text 49:11: messages. Please go in and enable the feature. 49:15: And so on so I think we 49:19: have yeah, we've got a word cloud and actually I love these here. 49:23: So again, we're going to phone qr-code this and this is really helpful 49:27: because what I would love to see is as 49:31: I was just talking about some of the ideas as to how you could use text messages. 49:35: Would love to hear like what makes sense for you. 49:38: What are what's some ways that you want to utilize text and 49:43: we'd love to hear from you, especially Only because you're going to fuel ideas for the other 49:47: providers on here today. You're going to fuel ideas for for other people who 49:51: like? Oh gosh. I didn't even think about it this way. 49:53: It can be Patrick's toothbrush reminder, you know, because hey, we just don't 49:57: trust the kids in their stinking breath or it can be. 50:01: Okay. There you go changing Camp location. 50:03: Absolutely. I mean, especially if you have a day camp, yep severe 50:07: weathers significant for sure. 50:12: I see several of you typing. So I'm going to I'm going to keep talking. 50:14: King installing but yeah, we see a lot of use cases 50:18: for this and again Patrick said this the 50:24: the feature rolls over right so you by I know you're one 50:28: nobody's sure how many to buy and we each have different theories 50:32: right? Some of us are going to buy just a little amount because I'm not sure how much I'm going to go through and some of us are 50:36: going to buy a ton because I want to make sure you can always buy them on demand. 50:39: You don't need a us for it and they do roll over so you really can't go wrong 50:43: no matter what approach each you take their so last minute changes great 50:47: day for kiddo. I love that one. That's awesome. 50:50: Because it's Patrick showed. You can continue filtering down and maybe you know 50:54: in the example Patrick showed we filtered down to nine kids with food allergies. 50:58: You can simply just click on the one box and just choose one name to 51:02: so yeah, if you want to do that for a great day for kiddo, or maybe hey, you've got 51:06: 10 kids that you want to highlight. That's a that's a great idea reminder 51:10: to complete Camp forms. I assume or maybe just complete Camp because You 51:15: know, we want you to stay sick kid. 51:18: Yeah, that's that's a good one. So as a reminder these 51:23: they can't reply back to you on the text. 51:26: So just keep in mind. However, you format your messages. 51:29: You want to format them in a way so that they're not thinking that they can 51:33: respond back as Patrick said to our team 51:37: can enable the feature for you. There's no cost to enable the feature. 51:40: You can enable the feature and leave it dormant for five years and then suddenly decide 51:44: to To use it. So that's fine to our team will need to come up with a clever. 51:48: I think it's what is it Patrick 10 10 digit, you 51:52: know Camp name or organization name for you. 51:54: So people understand who it's coming from. So that's some great ideas. 51:58: Thank you for all of these here and hopefully those are some good ideas for all of you 52:02: as well. Patrick is we wrap 52:07: up here in the last few minutes anything specifically 52:11: that maybe we may have missed as we went through. 52:14: Ooh, or think you covered it all from your Vantage Point? Let 52:20: me get about one minute with our friends. 52:24: So I just want to provide some visuals to a few of the things that you said. 52:27: Yeah, I had shared my screen earlier if I was wondering. 52:29: Hey, how many people opted into text? Like I have this organization 52:34: and people aren't responding to emails like would they respond to my texts? You can filter at 52:38: any time in the list builder for your participants that have at least one contact 52:42: opted in to text messages so you 52:46: can use that to identify. Hey, we've got a lot of people that should see this text or not. 52:50: If you find that there's not a lot of people that are opted into 52:54: receiving text Phil had also alluded to this as well. 52:57: We can send what we call an activation email. 53:00: So that will only contact the the registered participants that do not 53:04: have a contact opted into text and it provides them a convenient 53:09: link and begs them and please them to please opt into text. 53:12: We want this to be valuable for our participants and our users. 53:16: So, yeah, we can make it very easy to Board any of your participants 53:20: who may not be opted in today and then one more visual 53:24: real quick and I Jenny I really don't remember the answer to this the text message 53:28: alert condition that you just pulled up. Can you remind me do you have to 53:32: have that is the feature need to be enabled for that? List 53:37: pop for that team? Yes. 53:39: Yep, the feature needs to be enabled for this to pop pop art. 53:42: All right, basically assumes that it's not a valuable feature to 53:47: filter for if you're not using the feature at all. 53:50: So yeah, you need to turn on the feature for this filter to exist. 53:54: Similarly. There's a few reports that like all notifications. 53:58: You can run a report on any one who has read notifications received various 54:02: notifications. That kind of thing. There is one specific to text 54:06: messages which will only appear when the feature is enabled as well. 54:10: So if you wanted to fill you run a report on who are all the people that are are not filtered, 54:14: you know enabled have not opted into the Teacher and 54:19: then who you know who has received what text those are various reports that 54:23: you can run and campdoc to find your answers. 54:26: Awesome. Awesome. Well great job Patrick. 54:30: Thank you very much here as we wrap up. 54:34: We're going to go we like to do this both 54:38: for our benefit and for yours. So Patrick heads up in just a second. 54:42: I'm going to ask you what's one big idea. 54:44: You want people to take away from today's webinar? That 54:48: being said I also want to ask the rest of you. 54:51: What's one big takeaway for you. Throw it in the chat. 54:54: It helps us know it it helps 54:58: us know. What what really went. 55:02: Well and what didn't go well, I'll tell you what didn't go. 55:05: Well I created QR codes and links for things that we're going to show you in a minute 55:10: and as I've been informed behind the scenes none of them 55:14: worked, so we're going to throw some links truth be told. 55:18: Friends gabi's usually the one who makes those and she does such a better 55:22: job than I do. And this is what happens when I try to take things off her plate, so Gabby 55:27: thanks for all the work you do. We appreciate you Gabby as we do 55:31: so so all right. 55:33: So what's one thing you learn today? And 55:37: Patrick I will take I'll jump in first while you think 55:42: your answer mine is communicate with your team. 55:45: Both of these things are simple things for our team to turn on for 55:49: you. If you don't know where they're at. 55:51: You can't find it. Do I have it enabled don't hesitate to reach out to our team. 55:55: That's literally what they're here. R4 and it's our team's day job. 55:59: Let us do our job. This is you no job security when you reach out to us. 56:03: So Patrick, what about you? Yeah, if 56:07: there's anything that you're finding that you're using a second 56:11: system for like I use this other system for my email communication and we 56:16: have this third party app for taking attendance. 56:18: Our application campdoc was of course designed from the ground up with 56:22: camps and mind right and same with schooldoc with schools in mind and so a lot 56:27: there's a lot of cool things that we can do in our application that you may not 56:31: otherwise be aware of whether it is send messaging whether it's taking attendance 56:35: by location or Or whatever that maybe there's a lot of really cool things 56:39: that campdoc can do for you. So if you're ever wondering hey, there's gotta be a better way. 56:43: This is a part of my day-to-day and I just wish there was a better way. 56:46: Let us know reach out. 56:48: We might even have a feature for you that can help save you time as you plan 56:52: for all your wonderful participants at Camp. 56:55: Absolutely. Absolutely. Hey, here's 56:59: some resources we have resources for you. 57:01: And by the way in the next 24 hours, we're going to send you an email that's got all the 57:05: links that Gabby's. Been sharing in the chat today. 57:08: It's going to have a lot of resources for you. So keep an eye on that will also have a link to today's recording 57:14: a couple things. We want to highlight by the way. 57:16: That's one bad QR code. That's the December training 57:20: digest but we have these monthly training digest past December 57:24: all the way up through this month with a lot of resources organization 57:29: Spotlight team member Spotlight and that sort of thing but we 57:33: also want you to check out our support site. It's just support that docnetwork. 57:36: That org you're going to find a ton of helpful articles in there a 57:40: ton of helpful resources. 57:44: We are team has made a ton of video content and we also have a lot 57:48: of online courses like you can take at your pace. 57:51: We do have we do have let's 57:55: see everything from reporting to health log a Neymar customization 58:00: import. So we're working on tags reviews and notes right now. 58:03: So we've got a lot of those going additionally Lee we've had a lot 58:07: of requests about customized training bill this is really helpful, but we 58:11: want training specifically in our platform for our team 58:15: our directors or Hey Summer Staff joins the second week of May and 58:20: can we have you guys for an hour so we can do customized training for you and 58:24: your team additionally as I mentioned earlier. 58:27: Our team is in charge of building those sandbox accounts if that's something 58:31: you want to play in practice in and so you can just reach out to 58:35: us you Email us at Accounts at campdoc and 58:39: let your team member know you have questions there. 58:43: So I would highly encourage that as well. 58:47: And I think that's that's the main thing 58:51: there. Let's take a look at a few of those things that you guys learned. 58:55: So this is great. Brittany attendance didn't realize separate 58:59: feature. So looking forward to using it and don't hesitate to ask for help Rebecca 59:05: new provider getting a visual. On the check-in process was great. 59:08: Absolutely, seeing the features and go back and re-watch this to you know, 59:12: not just because Patrick did such a great job, but overall, 59:17: you know, just a lot of a lot of helpful stuff as we go. 59:21: So, alright wanted to let 59:25: you know later this week. We have a new provider training. 59:28: I'll be on with one of our other C s-- L's Jesse you'll be helping 59:32: me lead that and we kind of look at that as a 3,000-foot overview. 59:36: Maybe you've got some Rust and we want to shake that off or maybe your brand-new if your organization 59:41: is not but you are that's a great webinar for you 59:45: to check out and then coming up in April. 59:49: We're actually switch it up a little bit. Our new provider will be specifically Geared for 59:53: those who need to shake off the dust and will have a refresher webinar 59:58: in April and health login emaar. 01:00:02: We're going to do all things focused on the health side of Campdoc 01:00:07: and schooldoc that's coming up Wednesday, April 24th. 01:00:10: So let's your medical staff know I'm not going to say who 01:00:14: screwed up the QR code for this one, but there was a handy dandy link 01:00:19: right there that definitely took you to the wrong one and that person's 01:00:23: name me rhyme with me. So but any way you can go to support 01:00:27: docnetwork dot-org and find the live 01:00:31: webinars there. So finally you do us a favor 01:00:36: you'd be a guidde. Gem, if you would hit this one last QR code that I know 01:00:40: works and fill out the survey and just let us 01:00:44: know what you thought today. What was helpful. 01:00:46: It really helps us improve. Don't say anything about QR codes or judging 01:00:50: someone for their inability to make those but yeah, let us know 01:00:55: what you think. So great. 01:00:57: Well everybody your time is valuable. Thank you so much for joining us Patrick. 01:01:01: He did a great job leading us through today. So thank you for joining us as well. 01:01:05: And yeah. We'll see you down the road. 01:01:08: Maybe we'll see you Thursday. We'll see you next month. 01:01:11: Have a wonderful day everybody. Thanks, Al. 01:01:22: I see a chip. You're still on.