Branding

Want to customize the look of your account? You can include your organization's brand throughout your account on the Login page, in the Participant Portal, and, if your organization uses our Online Registration feature, all throughout the registration process. 

It is important to note that you must have the Edit permission for Branding added to your Role in order to update your branding.

In this article:

• Login
• Participant Portal
• Registration

 

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Login

Welcome Message

If you are an organization using our Online Registration feature, you can add a Welcome Message to your customized Login page.

To add a Welcome Message:

1. In the Menu, click Settings.
2. In the submenu that appears, click Branding.
3. Click the Login tab.
4. In the Welcome Message box, type the message.
5. In the lower-right corner of the page, click the SAVE button.

Wordmarks are typically a stylized version of an organization's name, and they are often rectangular in nature. They are displayed on the bottom of the sidebar throughout the application. If you use the Online Registration Module, they also appear on your customized Login page.

Acceptable wordmarks:

• Have a solid background or no background (solid backgrounds will be made transparent)
• Are readable over a lighter background
• Have a resolution of at least 512px horizontally
• Have an appropriate aspect ratio (2:1, 3:1, 4:1)
• Square wordmarks (1:1) will take up a lot of vertical space, but are still somewhat usable
• Long wordmarks (more than 4:1) can be very hard to read at the sizes they are displayed
• Wordmarks can’t be taller than they are wide
• Have text that is still readable when the logo is sized to only 200px horizontally

To upload a custom wordmark:

1. In the Wordmark section, check the box to Use custom wordmark.
2. In the Custom Wordmark box, click the Choose File button.
3. Select the image that you want to upload.
4. Click the UPLOAD button.
5. In the lower-right corner of the page, click the SAVE button.

Important: If you change an existing Wordmark image, it can take up to three (3) hours for the new image to appear in your account.

Splash Images are photographs that underscore an organization’s brand. Acceptable splash images:

• Are photographs (not wordmarks or logos)
• Have a resolution between 1024 x 600 pixels and 1280 x 700 pixels.
• Have no overlaid text

To upload a custom Splash Image:

1. In the Splash Images section, check the box to Use custom splash image.
2. In the UPLOAD CUSTOM CAMPDOC SPLASH IMAGE box, click the Choose File button.
3. Select the image that you want to upload.
4. Click the UPLOAD button.
5. In the lower-right corner of the page, click the SAVE button.

Important: If you change an existing Splash Image, it can take up to three (3) hours for the new image to appear in your account.

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Participant Portal

You can add customized branding messages throughout the Participant Portal on the Landing Page, Prescreening Page, Health Profile Page, Account Page, Registration Page, Protection Plan Page, and CampGrams Page (if your organization uses CampGrams). You can also change the name of the Prescreening feature in the Provider and Participant Portals, and you can add instructions to the Blank Health Profile available to export and print in the Provider Portal.

To customize your Branding:

1. In the Menu, click Settings.
2. In the submenu that appears, click Branding.
3. Click the Participant Portal tab.
4. In the section that you want to customize, in the text box, type the message that you want to appear.
   Important: In the Prescreening Alias box, the name that you type will replace the name of the feature in the Provider and Participant Portal Menus. We recommend using 16 characters or less. Check out our Prescreening article to learn more about this feature.
5. In the lower-right corner of the page, click the SAVE button.

Below, you can see how your custom messages will appear in the Participant Portal.

Landing Page

Prescreening

Health Profile

Blank Health Profile

Account

Registration

Protection Plan

CampGrams

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Registration

If your organization is using our Online Registration Module, you can customize the registration process for your participants, including the New Participant Page, Session Filter Page, Session Select Page, Add-On Select Page, Coupon Entry Page, Custom Coupon Name (a custom name replacing “Coupons”), Donation Page, and Payment Page.

To customize the registration process:

1. In the Menu, click Settings.
2. In the submenu that appears, click Branding.
3. Click the Registration tab.
4. In the section that you want to customize, in the text box, type the message that you want to appear.
5. In the lower-right corner of the page, click the SAVE button.

Below, you can see how your messages will appear in the registration process.

 

New Participant

Session Filter

Session Select

Add-On Select

Coupon Entry and Custom Coupon Name 

Donation

Payment

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