This article is only applicable if your organization is using online registration.
In this article:
Make Payment
To make additional payments, go to the Account tab, and click the Make a Payment or Donate button.
From here, select whether you would like to pay the Full Balance, Another Amount, or Make a Donation.
If you have a payment method saved, you can select it from the drop-down menu.
If you do not have a payment method saved, or would like to add a new payment method, select the New Method option from the drop-down menu and choose whether you want to add a Credit Card or Bank Account.
If paying with a bank account, please double check your account number and routing number. If numbers are entered incorrectly and a payment is attempted, you will incur a $35.00 returned check fee.
You will need to indicate whether your organization has permission to charge or set up payment plans on your behalf, and you will also need to enter your billing address.
Saved Payment Method
You can add and remove a Saved Payment Method in your account. You can also give an organization permission to use your saved payment method when you need a refund or to enable a payment plan. Please note that when you make an electronic payment with a credit card or e-check, the organization can only initiate an electronic refund to the credit card or bank account used in the original transaction. If you want to learn a little bit more about how this works, you can check out this article.
To add a saved payment method:
- Log in to your account.
- In the upper-right corner, in the green banner, click your name.
- In the Menu, click $ Billing.
- Click the ADD A PAYMENT METHOD button.
- Depending on the payment type, click CREDIT CARD or BANK ACCOUNT.
Note: We accept Visa, Mastercard, Amex, and Discover. - Add the necessary information in all of the boxes outlined in red. Red means the information is required.
- Do one of the following, depending on whether you want the organization to be able to initiate a transaction(s) with your credit card or bank account such as when providing a refund or enabling a payment plan:
- If you want to give the organization permission to use your credit card or account, click the Yes button.
- If you do not want to give the organization permission to use your credit card or account, click the No button.
- After adding your Billing Address, click the CONFIRM button that appears.
- Click the SAVE PAYMENT METHOD button.
Important: Any transactions will appear on your bank statement from DocNetwork, Inc. (Ann Arbor, MI).
To remove or give the organization permission to use a saved payment method:
- Log in to your account.
- In the upper-right corner, in the green banner, click your name.
- In the Menu, click $ Billing.
- Do one of the following, depending on whether you want to remove a saved payment method or give the organization permission to use it:
- If you want to remove a saved payment method, click the Remove icon (
). - If you want to give the organization permission to use the saved payment method, check the ORGANIZATION PERMISSION box.
Important: Any transactions will appear on your bank statement from DocNetwork, Inc. (Ann Arbor, MI).
Account History
To view your account history, navigate to the Account tab. From here you can view a list of your previous transactions and your account balance.
If you have questions or concerns about your registrations, account balance or cancellations, please contact your organization directly.
Payment Plans
To set up a payment plan, navigate to the Account tab and click the Setup a Payment Plan button.
Select a saved payment method from the drop-down or add a new payment method. You will be able to select an amount, length of time, and day of the month for the payment plan to process.
Please note that your organization may have a due date set for all payments to be made.
How do I change my current payment plan?
To change your current payment plan, you will need to cancel your current payment plan and then setup a new one.