This video introduces the new Early Registration feature, which allows organizations to offer participants early access to registration using a unique access code. It provides a step-by-step guide on setting up, managing, and using the feature to streamline the process, boost revenue, and enhance customer satisfaction, while also demonstrating how participants can use the code to register early.
00:04: Well, hi! I'm Phil from the DocNetwork Training team. 00:07: In this video, we're going to go through our new early registration feature. 00:11: With this feature, you can now offer participants early access 00:15: to registration, ensuring they secure their spots before 00:19: general registration opens. We'll walk you through how to set up your early 00:23: registration as well as manage it helping you maintain control over who 00:27: can register first. Early registration allows organizations to 00:31: provide a unique access code for advanced registration, 00:34: enabling recipients of the code to register ahead of others. 00:38: Some of the benefits for your organization include improved 00:43: efficiency. Streamline your registration with simplified management, enhanced 00:48: customer satisfaction, give your predetermined participants a head start 00:52: and greater control. Manage who registers 00:56: first based on your organization's needs. In order to get started 01:00: you'll need to reach out to your Client Success Manager, who can go ahead and activate 01:04: the feature in your account. Once activated, you can generate and manage 01:08: the early registration process independently. Don't worry, 01:12: it's a one-time activation. Once it's set, 01:15: you're good to go. In order to enable your early registration code, 01:20: login to your provider portal, navigate to registration 01:24: setup. You'll find that under the group's menu. 01:29: Enable the early registration code by simply clicking the early 01:33: registration button at the top of the screen. 01:37: Click the early registration box and 01:41: then create your early registration code. In the code field, 01:46: simply enter your preferred code. Be aware, 01:49: these are not case sensitive. So you could call it VIP2025, 01:53: or simply earlybird. 01:59: And then click save to apply the code. 02:03: At this point, participants will be prompted to enter a code when they attempt to register. 02:09: Share this code with participants you want to grant early access to, allowing 02:13: them to register before general access opens. 02:16: Now let's say your code has been up long enough or you want to change 02:20: your code or you simply want to disable your code. 02:23: No worries. It's pretty simple. Let's just do it in reverse. Assuming 02:28: that you're still logged in to your provider portal, 02:30: again, go to groups, registration setup, 02:33: and then disable early registration by simply unchecking 02:37: the early registration box and clicking save. And 02:46: that's it! From the participant side of things, 02:49: when a participant receives an early registration code, they should follow these steps. 02:54: First, they'll have to login as they have in the past. On the participant 02:58: landing page, click register for a new session. 03:02: They'll enter the early registration code that was provided by your organization. 03:08: In this case, it's early bird that we previously created, after 03:13: entering the code, participants can proceed with registration. 03:18: Participants with the correct code gain early access, allowing them to secure their spots 03:22: before general registration opens. 03:24: If a user enters, a code incorrectly, they will see the message the code 03:28: you've entered is incorrect, please check your code and try again. 03:33: By following these steps you can effectively manage early registration, 03:37: providing a streamlined exclusive experience for your preferred participants. 03:42: Thanks for watching, and as always if you have any additional questions or need 03:46: extra support, don't hesitate to reach out to your Client Success Manager.