In this article:
Participant Ledger
- Line Items. The participant ledger allows providers to view transactions and line items for all profiles. You can filter your results and the ledger can be printed or downloaded.
To view transactions for all profiles, navigate to the Line Items tab in the Participant Ledger under Finances. - Balances. To view balance reports, navigate to the Participant Ledger under Finances, and click on the Balances tab. You can view a full list of all balances, those who have paid in full, those with an outstanding balance, and everyone who needs a refund.
You can filter these lists down to a specific group and then print or download the report.
How do I view the merchant processing fees for each transaction?
To view merchant processing fees for each individual transaction, click on the Export link from either the Participant Ledger or Organization Ledger to download a spreadsheet with this information.
Organization Ledger
- Line Items. The organization ledger shows only financial transactions, including payments, refunds, and payouts, after merchant fees have been deducted. You can filter your results in and the ledger can be printed or downloaded.
To view all organization transactions, navigate to the Line Items tab in the Organization Ledger under Finances.
- Payouts. To view a list of previous payouts, navigate to the Organization Ledger under Finances, and click on the Payouts tab.
To add or edit your payment method for payouts, click the Add Payment Method button to add your routing and account numbers.
Once added, a daily payout will be initiated if the balance is over $500.00. Please note that payouts may take between 5 to 7 business days before they settle in your account.
