Top

Articles in this section

Protection Plan


In this article:

 

 

Plan Details

As part of the registration process, you will have the option to purchase a protection plan. 

Our Basic protection plan is an optional benefit for families, and includes coverage for:

  • Cancellation and Interruption. Reimburses program costs in case a participant needs to cancel or interrupt a program due to a covered event. Covered events include sickness or injury, or a parent losing their job.

  • Emergency Medical Expenses. Provides participants with coverage for emergency medical expenses during international and domestic travel, in case of sickness or accidents during their program.

For added protection, families may choose to purchase a Deluxe plan. This plan includes all the coverage and services of our Basic plan, with the addition of Cancel for Any Reason coverage.

Visit www.campdoc.com/protection-plan for additional information, including important disclaimers, and a summary of the plan details.

 

 

How to Purchase

You will have the option to purchase a protection plan as part of the registration process; if you declined the protection plan when you registered, you can still purchase it afterwards. 

The tuition field will auto-populate with the amount of your sessions. You may increase or decrease coverage, by adjusting the tuition and transportation values. Your plan cost will adjust based on the total insured amount. 

How to purchase a plan: 

  1. Log in to your CampDoc or SchoolDoc account.
  2. In the left column, click the name of the person for whom you want to purchase a protection plan.
  3. In the menu that appears, click Protection Plan.
  4. Check the box next to the session of camp that you want covered.
  5. If you need to adjust the amount of tuition or transportation costs that are covered, click the appropriate box, and then type the amount that you want covered.
  6. In the Participant's Primary Address box, type the participant’s primary address.
  7. Click the CONFIRM button.
  8. Click the CONTINUE button.

    pplan.png
  9. Add your payment information.
  10. In the Billing Address box, type your billing address.
  11. Click the CONFIRM button.
  12. In the Terms and Conditions section, check the box to agree.
  13. Click the PAY $XXX AND REGISTER button to complete your purchase.

 

 

Changes and Refunds

If a participant is not completely satisfied within 15 days of purchasing a plan, they may contact us for a refund of their plan cost as long as they have not departed on their trip or filed a claim. Plans are non-refundable after 15 days of purchase. 

It is important to note that protection plans are not automatically refunded when a session is canceled/deactivated.

Only a participant and/or their authorized user can request a change or refund for a protection plan. When requesting a change or refund, they must submit their request in writing to support@campdoc.com or support@schooldoc.com, and they must make sure to include the following information:

  • Full Name
  • Date of Birth 
  • Organization Name
  • Dates of Travel
  • Tuition

 

 

Coverage Questions and Making a Claim

Visit www.campdoc.com/protection-plan for additional information, including important disclaimers, and a summary of the plan details.

For questions regarding benefits and to make a claim, please contact Travel Insured International at 844-440-8113 or visit www.travelinsured.com/docnetwork. Reference Plan #53973.

 

Related articles