Scanning forms for upload

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Beth Daly

• March 13, 2023 13:00

I have noticed when folks scan multiple pages of forms for upload, only the first page is actually visible.   One must scan each page individually.  Is there a way to fix this?

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  JC Castillo (she/her/hers)

  • March 13, 2023 15:13

  Thanks for bringing this up, Beth, though I'm sorry you're running into the issue. I'm creating a Support Ticket for this so we can gather a few more details. Then I'll have our Development Team do some investigating.

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  JC Castillo (she/her/hers)

  • April 24, 2023 15:00

  Support already responded to your question, Beth, but I want to follow up here. If you run into a situation where a participant has uploaded a multi-page document and only one page shows up, can you please send us the document so we can investigate why the form is not uploading each page?

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